✦ Will [item] be restocked?
All original artworks are limited edition and will be unavailable after stock sells out. Enamel pins & other accessories/apparel without a "limited edition" tag may be restocked, though some designs are retired after their first prints. If an item is currently in stock on the mirror storefront but "out of stock" here, it is likely in low stock, and will be restocked as soon as available (please contact for a custom or re-listing).
✦ When will my item be shipped & how long will it take my order to arrive?
Orders are normally shipped within 2 business days but may take up to 7 business days (unless specifically stated otherwise on individual listings or backordered/preorder items). Backorder/preorder items have a 1-2 month lead time.
✧ Domestic / USA 5-14 business days (~2 weeks)
✧ International / non-USA orders: due to VAT & customs fees, please use the mirror storefront to order. Unfortunately, orders cannot be processed at this storefront. (If the item is "out of stock", please direct message for a custom listing via the mirror storefront.)
All orders include standard tracking.
✦ My package was marked as "delivered" but I did not receive it?
Please contact your local courier with the tracking number provided when your was shipped. If the package cannot be located/redirected to your address, a replacement package can be mailed for an extra reshipment fee. If a cancellation is required then a refund - minus any shipping/customs charges - will be issued.
If a package and/or reshipment is lost by couriers multiple times, or an address is deemed "invalid" consistently, we might deny further shipments/orders to prevent future issues.
✦ Returns, Exchanges, and Cancellations
Returns and exchanges are not accepted. To cancel an order, please request cancellation before it has been shipped.